GDPR Compliance
General Data Protection Regulation Information
Our Commitment to GDPR
Although Stellar Leaf Pty Ltd is an Australian company, we are committed to complying with the European Union's General Data Protection Regulation (GDPR) for any personal data we process relating to individuals in the European Economic Area (EEA).
This page provides additional information about your rights under GDPR and how we handle your personal data in accordance with these regulations.
Data Controller
For the purposes of GDPR, Stellar Leaf Pty Ltd acts as the data controller for personal data collected through this website. Our contact details are:
Stellar Leaf Pty Ltd
Level 4, 88 Creek Street
Brisbane QLD 4000
Australia
Email: [email protected]
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your fundamental rights do not override those interests.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation.
Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you, along with information about how we use it.
Right to Rectification
You have the right to request that we correct any inaccurate personal data or complete any incomplete personal data.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with a supervisory authority in the EEA member state where you reside or work, or where the alleged infringement took place.
International Data Transfers
As an Australian company, any personal data you provide to us will be transferred to and processed in Australia. Australia is not considered by the European Commission to have an adequate level of data protection.
To ensure your personal data receives an adequate level of protection, we implement appropriate safeguards, including:
- Standard contractual clauses approved by the European Commission
- Technical and organisational security measures
- Compliance with the Australian Privacy Principles, which provide comparable protections to GDPR
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our standard retention periods are:
- Inquiry data (no business relationship): Up to 2 years
- Client data: 7 years following completion of services
- Website analytics data: 26 months
Changes to This Information
We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
Contact Us
If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us:
Email: [email protected]
Postal Address:
Stellar Leaf Pty Ltd
Level 4, 88 Creek Street
Brisbane QLD 4000
Australia